Support

Submit a Support Ticket

I'm a photographer, how can I contribute?

Sign up for an account and visit our Start Contributing section to submit your portfolio for review.


How much do your images cost?

Photo prices are the same for all images in the collection and each image costs between R100 and R1000 for royalty-free licences at various sizes. There are also extended licences available.


How do I narrow my search results?

There are a few ways that can be very helpful in getting more accurate search results. An example would be a search for your race number and your event name, “1234 trirock durban”. Try it out!


What is an image licence and which one do I need?

We sell royalty-free licences for photos, which means that once a licence is paid for, the photo can be used multiple times without paying further royalties to the artist. There are some limits to how the basic licence can be used, in which case you will need to purchase an extended licence:

News - Image printed in newspaper as news item (web use is never limited)

Newspaper Article - Image printed in newspaper as an article.

Magazine Article - Image used in an article in a magazine

Other - Image used for advertising, Billboards, Posters, packaging.


I bought a license for a photo, how do I download it?

After purchasing an image license you will be taken to a page with a link to download the photo(s) you just licensed. If you need to download the image again in the future, you can find it in your Purchase History via the header menu.


How does Finishline Photos work?

We are a sport photographic company and a platform for all sport photographers to sell their event and stock images online. We send out invites to photographers that fit our aesthetic value and they offer up their images for us to license on their behalf. Our photographers receive 75% of a standard licence purchase, and 90% of an extended licence purchase.


Do you have any other payment options available?

We currently only use Payfast.

You can carry a positive balance where we invoice you a certain amount (which can be based on a PO) and add that to your account. The minimum deposit is R5000. We accept internet transfers.

Another option is to apply for a credit account, and after approval we establish a credit limit and invoice your company monthly and work with any purchase orders you have. Credit application PDF


How do I set up a Corporate Account?

Creating a corporate account is quick and painless. We have two options available for Corporate Accounts: The first option is to carry a positive balance in your account with Finishline Photos. This involves an invoice for a designated amount, which is then added to your account balance. We only accept internet transfers. . The second option is to apply for an account subject to credit check. Upon approval we establish a credit limit and invoice your company. Download the Credit Application, get it to your company’s finance department and return it to [email protected] Both options can typically be completed by the next business day.


Can I download images I’ve previously purchased?

Yes, click the drop down menu in the top header and go to Purchase History. You can always come back and re download any of your purchases.


Do you charge VAT ?

We currently do not charge VAT on purchases off the website.


Do you have any rights managed or editorial content?

No, Finishline Photos only offers a royalty-free collection.


What size do I need?

It all depends on how you plan to use the photo. We have provided suggested print sizes on each image details, but here is a quick summary.

Small – basic web use like news paper and blog sites.

Medium – bigger web use like backgrounds or small prints about the size of a postcard.

Large – enough for almost any need you might have like full page prints and any web need.

X-Large – big enough for anything you’ll need, from double page spreads to large format posters.


Do I need to create an account to purchase a licence?

During checkout, you’ll be asked for your email and a password, which allows you to come back and re-download your images.


How do I share a gallery?

Simply copy and paste the URL when visiting your gallery and share! You can also choose to use our social media sharing options on individual images.


Why do Finishline Photos images look so good?

All of our photographers are invited and curated into the collection, which means you don’t have to search through endless pages of images to find something good. We do all that for you.


Contact Us

Email [email protected]

Direct +27 (72) 581 4583
International

Fax +27 (86) 606 5182

Mailing Address
P.O. Box 100243
Pietermaritzburg
South Africa, 3209